Shipping costs vary depending on the shipping destination and the number of products you purchase. The exact shipping fees will be displayed on the checkout page.

The shipping duration varies depending on the region and the quantity ordered. Once the order is processed, which usually takes one business day, it is shipped. The shipping time ranges from 24 hours to 5 days, depending on the delivery location. We strive to provide the fastest possible service to ensure your order arrives on time.

Please choose the appropriate size based on our available categories. When browsing size options, you will find detailed information such as dimensions (length × width × height) or quantities (such as weight or capacity) on the product page. If you need additional assistance in selecting the right size for your needs, please do not hesitate to contact our customer service team.

We are sorry to hear that you are having trouble submitting your order! To ensure we assist you as quickly as possible, please check the following: Have you entered all the required information correctly? Have you confirmed that the payment method is working? If you received an error message, please send a screenshot showing the issue. You can also contact the customer service team directly, and we will be happy to assist you step by step to resolve the problem.

We are happy to assist you with returning or exchanging your order! Please follow these steps: Make sure the product is still in its original condition and unused. Review our return policy to ensure your eligibility for a return or exchange. Contact our customer service team via [Enter contact information] to submit a return or exchange request. We will provide you with details on how to return the product or available exchange options. If you need any additional assistance during this process, we are here to help!

We're sorry to hear you want to cancel your order! Please follow these steps: Check if your order is eligible for cancellation by reviewing our cancellation policy. If your order hasn't shipped yet, you can cancel it directly from your account page under "Order Details." Contact our customer support team at [enter contact information] for assistance canceling shipped orders. If you need further assistance, don't hesitate to contact us. We're here to help!

Shipping costs are calculated based on the region, according to the rates specified in the shipping policy. If there are any changes or discrepancies in the cost, the customer will be notified in advance of the price difference to ensure transparency and clarity. 🚚✨

Delivery time depends on your location and the shipping method you choose. Orders typically need one business day to process and then ship. They may arrive within 3-7 business days. 🚚✨

Yes, you can easily track your order! All you have to do is contact the shipping company directly to get updates on the status of your package. 🚚✨

Returns: We accept returns within *7 days* of receiving the order, provided the product is *unused* and in its original condition. - Refund: The full value of the order will be refunded, less the *return shipping costs*. - Damaged Orders: If your order arrived *in an unsatisfactory condition*, please contact us immediately via email at taherrhhal@gmail.com, including your *order number* and a photo of the problem. - Order Processing: We review each case individually and work hard to ensure a **satisfactory resolution** for you. - Support & Inquiries: For any other inquiries, please feel free to email us at taherrhhal@gmail.com.

Yes, we offer free shipping! If your shopping cart is worth 380 shekels or more, you'll be exempt from the shipping fee entirely. 🚚✨

Yes, you can pick up your order directly from the store and avoid shipping fees! Location: Local pickup is available in Sila Al-Dhahr. Processing time: Orders are processed within 24 to 48 business hours after placing your order and selecting local pickup. Pickup notification: An email will be sent to you once your order is ready, including necessary instructions. Pickup hours: You can pick up your order during store hours, excluding Friday and Saturday. Confirmation: Please bring the order confirmation email you received when you come to pick it up. 🚚✨

We currently do not offer international shipping. However, it may become available in the future, and we will announce any updates on our website. 🚚✨

You can easily check your order status! 📩 Shipping Notification: When your order ships, you'll receive an email with a tracking number that you can use to check the status of your shipment. ⏳ Tracking Update Time: Please allow 48 hours for tracking information to become available. 📅 Didn't receive your order? If you haven't received your order within 3 days of receiving the shipping notification, please contact us at taherrhhal@gmail.com, including your name and order number, and we'll help you resolve the issue. 🔗 Order Tracking: If there's a tracking link, it will be included in the email sent to you when your order ships.🚚✨