Shipping policy

🚚 Shipping Policy – Our Store in Palestine
Welcome! We strive to deliver your orders quickly and safely throughout Palestine. Here are the details:
📍 Delivery Areas
We deliver to all Palestinian governorates, including:
West Bank
Jerusalem
Occupied Territories
⏳ Delivery Time
🕒 3-7 business days
(Variable depending on your location and chosen shipping method)
💰 Shipping Costs
Area Shipping Cost
West Bank 20 NIS
Jerusalem 30 NIS
Occupied Territories 60 NIS
Free shipping on orders of 380 NIS or more ✅
🚚 Free shipping applies to all areas, regardless of weight.

📦 Track Your Shipment
Easily track your shipment status by:
Contacting the delivery company directly
We will send updates via email or phone
🔄 Return and Exchange Policy
The buyer is responsible for return shipping costs unless the error is ours (in which case, returns are free). The product can be exchanged if the following conditions are met:

It must be unused and undamaged.

The exchange must be for a product of the same original value.
🚫 Non-returnable products:

Perfumes
Makeup
Food items
Orders that do not meet the return policy.

📞 Contact us
📧 Email: rahhaltahreer132@gmail.com
📱 Mobile: +97059713141
⚡ Our goal: A convenient and fast shipping experience!

We work with love to ensure your complete satisfaction, and we wish you a pleasant and smooth shopping experience 😊